Privacy Policy
Welcome to the online store of HavenLoria (hereinafter referred to as “we,” “our,” or “us”). This page explains how we collect, use, store, and manage information when you visit and use our website. This Privacy Policy applies to browsing activities, account usage, order processing, and customer service interactions conducted through this website.
By accessing or continuing to use this website, you acknowledge that you have read and understood the content described in this Privacy Policy.
This Privacy Policy applies to the processing of information involved when you browse the website, create an account, place an order, or communicate with customer service.
During your use of the website, certain information may be recorded, such as device information, browsing behavior, and order-related details. This information is primarily used to support website operations, order processing, and service assistance.
This policy applies only to the online services provided through this website.
When you visit the website, the system may record certain information through cookies or similar technologies. Cookies are a common browser data storage method used to recognize user devices and store certain browsing preferences.
Cookies technology may be used for the following purposes:
Recording visited pages and browsing behavior
Maintaining login status or website preference settings
Helping analyze website traffic and usage patterns
You may manage or restrict the use of cookies through your browser settings. Please note that some website functions may be affected if cookies are disabled.
Information collected during website operations is mainly used for the following purposes:
Processing orders and arranging delivery
Providing customer service support
Improving website structure and user experience
Maintaining account management and system security
Under normal operations, the information collected is generally used only for the purposes listed above.
When necessary for order processing or delivery arrangements, certain required information may be used to complete order-related service procedures.
We do not use user information for purposes unrelated to the services provided by this website.
User information is generally stored securely within the system to support order records, customer service, and account management functions.
Cookies data is mainly used to improve the website experience, such as remembering user preferences or maintaining login status.
When cookies are used, we will provide information about their use on the website page, and users may choose to accept or adjust related settings based on the prompts provided. The use of cookies requires user awareness and authorization.
Within a reasonable scope, users may exercise the following rights regarding their personal information:
Right of Access:
To understand what personal information the website records.
Right of Rectification:
To correct inaccurate or incomplete information.
Right of Deletion:
To request deletion of certain data under specific circumstances.
Right to Withdraw Consent:
For information processed based on user consent, authorization may be withdrawn at any time.
If you wish to exercise any of the above rights, you may submit a request through our customer service channels.
In handling personal information, we follow the principles set out in the GDPR (General Data Protection Regulation). Data processing is generally based on the following legal grounds:
1. Performance of a Contract
Used for order processing, delivery arrangements, and services related to product purchases.
2. Explicit Consent
When users voluntarily subscribe to newsletters or participate in marketing activities, their information may be used to send updates.
3. Legal Obligations
Certain information may be required for tax records, accounting purposes, or regulatory compliance.
4. Legitimate Interests
Used to improve website experience, analyze usage behavior, and prevent potential fraudulent activities.
If you have any questions regarding this Privacy Policy or how your information is processed, you may contact us through the following methods:
Address:
61 WILDA LN, ELKVIEW, WV, 25071, US
Customer Service Phone:
+1 (681) 510-8765
Customer Service Email:
168localhelp@havenloria.com
Service Hours:
Monday to Friday
9:00–12:30 and 14:00–18:00 (U.S. Time)
This page outlines the basic principles regarding how personal information is handled on this website. We may update this policy from time to time according to website operational needs. Any updates will be published on the website.
loading
