Contact Us

Contact Us

Welcome to the HavenLoria (hereinafter referred to as “we,” “our,” or “us”) online store. If you need assistance while browsing the website, placing an order, completing payment, or requesting after-sales support, you may contact us through the methods listed below. This page provides the communication channels and customer support information for our website services.

We offer online customer support to assist with order inquiries, shipping questions, after-sales requests, and other matters related to website services.

Customer Service Channels

If you need to contact us, you may reach our customer service team through the following methods:

Address:
61 WILDA LN, ELKVIEW, WV, 25071, US

Customer Service Phone:
+1 (681) 510-8765

Customer Service Email:
168localhelp@havenloria.com

Customer Service Hours

Online Hours:
Monday to Friday
9:00–12:30 and 14:00–18:00 (U.S. Time)

Inquiries submitted during customer service hours will usually enter the processing queue.
If emails or messages are sent outside working hours, they will be reviewed and processed during the next business period.

Information for Inquiries

When contacting customer service, it is recommended to provide relevant information to help us assist you more efficiently, such as:

• Order number

• Email address used for the order

• Description of the issue or related photos

Providing complete information will help us verify order records and understand the issue more quickly.

This page provides contact information for the website to help users obtain customer service support when needed.